Shipping and Delivery

SHIPPING AND DELIVERY POLICY

1. Available Shipping Options

We offer the following delivery methods:

Brazilian Postal Service (PAC/Sedex): Delivery across the entire national territory with tracking.
Partner Courier Services: Fast delivery to major urban centers.

(Check the availability of courier services for your region during checkout)

2. Shipping Timeframes

Processing: All orders are shipped within 2 business days after payment confirmation.
Estimated Delivery Times:
- State Capitals and Metropolitan Areas: 3-7 business days
- Interior and Other Regions: 7-15 business days
- Express Shipping: 1-3 business days (check availability)

(Timeframes may vary during promotional periods or holidays)

3. Shipping Costs

Free Shipping: For purchases over R$500.00 anywhere in Brazil.
Shipping Calculation: Rates are automatically calculated in the shopping cart based on weight, dimensions, and delivery address.

4. Order Tracking

All orders include a tracking number, which is sent via email/SMS as soon as the product is dispatched.
Track your order at:
- [Link for Brazilian Postal Service tracking]
- [Link for courier service tracking]

5. Delivery Areas

We deliver across the entire national territory, including:
- All state capitals and interior cities
- Remote areas (with special timeframes)

(Some hard-to-reach areas may have restrictions - please check during purchase)

6. Recipient Absence

If you are not at the delivery location:
- 1st Attempt: The courier will leave a notice of visit.
- 2nd Attempt: Will be carried out within 48 hours.
- After 3 Attempts: The product will be returned to our distribution center.

(In this case, we will contact you to reschedule or issue a refund)

7. International Shipping

8. Questions about Delivery?